Privacy Policy
When you use Huedash services, you’re trusting us with your information. We work hard to protect your information and put you in control.

When we say ‘personal data’ we mean identifiable information about you, like your name, email, address, telephone number, bank account details, payment information, support queries, comments and so on. If you can’t be identified (for example, when personal data has been aggregated and anonymised) then this notice doesn’t apply. Check out our Terms & Conditions for more information on how we treat your other data.

This Privacy Policy is meant to help you understand what information we collect, why we collect it and how you can update, manage, export and delete your information.

This updated version of our Privacy Policy takes effect on 25 May 2018. See the previous versions of the Privacy Policy | Archived versions |
Last updated: 20/05/2018 Huedash ​("us", "we", or "our") operates a website ​www.huedash.com (the "Site") and a mobile application Huedash (the “Application”). This privacy policy governs your use of the Site, the Application or any our software, data feeds, products, and services provided to you on, from, or through our website, mobile website, mobile applications (collectively the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users using our Services. We use your Personal Information to provide personalised services unique to individual users, to help us to monitor and improve the services we offer. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. We may need to update this notice from time to time. Where a change is significant, we’ll make sure we let you know – usually by sending you an email.
Here is a summary of some of the key changes we made on 20 May 2018:
Navigation: We split the privacy notice into clear and defined sections so that it’s more user-friendly and easier to navigate to the information you need.
Huedash: We clarified who Huedash is, and where we are registered.
Information Collection and Use: We’ve provided more information about the ways we collect personal data about you, who we collect that data from, and how we intend to use it.
Cookies: We’ve introduced a new cookie notice to provide more detail on the cookies that we use and how they impact the user experience.
Sharing: We’ve been more prescriptive about who we share your personal data with, which includes our partner companies, third party service providers and partners, regulators, or where required by law.
Retention: We’ve restated our commitment to keeping your personal data.
Data Subject Rights: We’ve set out in more detail all rights individuals have in relation to their personal data and how those rights can be exercised.
Who we are
We are Huedash, a website ​www.huedash.com (the "Site") and a mobile application Huedash (the “Application”) that is a shoppable social network for fashion. We are Huedash Limited (Company No.: 11286617), a company organized and existing under the laws of England and Wales, with its registered address at Crown House, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. We partner with companies that sell products on our Application and Site. We operate as an agent on behalf of our partners and do not own the products, do not organise the supply chain, do not organise delivery services, and do not manage warehouses.
Personal Data
When you visit or use (download or register) our Application or the Site and/or services we might ask you to provide personal data to us. When you register with us and use the Application, you generally provide (a) your name, email address, age, gender, user name, password, your clothing and shoe size; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help (such as request support); (d) credit or debit card, delivery information for purchase and use of the Application, and; (e) information of your purchase activity on the Application and the Site; (f) information you enter into our system when using the Application, such as contact information; (g) information when you respond to a job application or an email offer, join us on social media, take part in events.
When you’re signed in and interact with some Huedash services, such as leaving comments on another user’s post or liking a post on the Huedash Application, your name and photo appear next to your activity.
If you do not want to provide us with personal data, you do not have to, but it might mean you can not use some parts of our Application, our Site or Services.
Automatically Collected Information
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
We use third party services such as Google Analytics that collect, monitor and analyze the usage of our Site and our Application.
How We Use Your Data
First and foremost, we use your personal data to operate our Application, our Site and provide you with any services you’ve requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To communicate with you. This may include:
  • providing you with information you’ve requested from us (like training or rewards programme) or information we are required to send to you;
  • operational communications, like changes to our Application, our Site and services, security updates, or assistance with using our Application, our Site and services;
  • marketing communications (about Huedash, products on our Application and our Site or service we think you might be interested in) in accordance with your marketing preferences;
  • asking you for feedback or to take part in any research we are conducting (which we may engage a third party to assist with).
To deliver your order and accept your returns . We will use your purchase activity details to proceed your order and make refunds on our Application and our Site, we will use your contact information (such as address, sometimes phone number) to ensure your delivery and after-purchase returns to be smooth and convenient.
To assign rewards via Huedash Rewards Programme : So that we can monitor and track each sale of products via our user’s post and properly assign rewards afterwards.
To support you : This may include assisting with the resolution of technical support issues or other issues relating to the Application, the Site or services, whether by email, in-app support or otherwise.
To protect : So that we can detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our Application, the Site and services fairly and in accordance with our terms of use.
To enhance our Application, the Site and services and develop new ones : For example, by tracking and monitoring your use of the Application, the Site and services so we can keep improving, or by carrying out technical analysis of our Application, the Site and services so that we can optimise your user experience and provide you with more customised data feed and services. We use the information we collect in existing services to help us develop new ones.
To market to you : In addition to sending you marketing communications, we may also use your personal data to display targeted advertising to you online – through our own Application, our Site and services or through third party websites and their platforms. We may contact you by email or post to provide details about our products and services, future events or any other information which we believe may be of interest to you - if you would like us to stop doing this, please tell us in writing using the details in ‘Contact Us’ section.
To analyse, aggregate and report: We may use the personal data we collect about you and other users of our Application, our Site and services (whether obtained directly or from third parties) to produce aggregated and anonymised analytics and reports, which we may share publicly or with third parties.
How We Can Share Your Data
There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:
  • our payment partner Stripe for processing your order or redeeming your earned rewards on Huedash Application or th Site;
  • our retail partners whose products you purchase via our Application or our Site to deliver your order and accept your returns. Our retail partners are those that trades in clothing, footwear, accessories, including but not limited to sunglasses, handbags, scarves, bags, jewellery, umbrellas, gloves, headpieces;
  • third party service providers and partners who assist and enable us to use the personal data to, for example, support delivery of or provide functionality on the Application, the Site or services, or to market or promote our services to you;
  • regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure;
  • an actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business. In any of these cases you will be notified via email and/or a prominent notice on our Site or via email of any change in ownership or uses of this information, as well as any choices you may have regarding this information;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • other people where we have your consent.
International Data Transfers
When we share data, it may be transferred to, and processed in, countries other than the country you live in – such as to the United States, where our data hosting provider’s servers are located. These countries may have laws different to what you’re used to. Rest assured, where we disclose personal data to a third party in another country, we put safeguards in place to ensure your personal data remains protected.
For individuals in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data, or to a third party where we have approved transfer mechanisms in place to protect your personal data – i.e., by entering into the European Commission’s Standard Contractual Clauses , or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties). For further information, please contact us.
Data Retention Policy, Managing Your Information
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).
We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.
If you’d like us to delete personal data that you have provided via our Application or our Site, please contact us at info@huedash.com and we will respond in a reasonable time. Please note that some or all of the personal data may be required in order for the Application and the Site to function properly.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. It enables our website to remember your actions and preferences. For example, cookies enable us to identify your device, secure your access to website, remember your preferences over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. This information is useful for us as it helps us get a better understanding of how you’re using our Application, our Site and services so that we can continue to provide the best experience possible (e.g., by personalising the content you see). In all cases in which cookies are used, the cookies will not collect personally identifiable information except with your explicit permission.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent – for details, see aboutcookies.org. However, if you choose to disable all cookies we cannot guarantee the performance of our Site and some features may not work as expected.
Security
We are concerned about safeguarding the confidentiality of your Personal Information. We provide physical, electronic, and procedural safeguards to protect your Personal Information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Services. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Your rights
It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to info@huedash.com.
You also have rights to:
  • know what personal data we hold about you, and to make sure it’s correct and up to date;
  • request a copy of your personal data, or ask us to restrict processing your personal data or delete it;
  • object to our continued processing of your personal data.

You can exercise these rights at any time by sending an email to info@huedash.com.
If you’re not happy with how we are processing your personal data, please let us know by sending an email to info@huedash.com. We will review and investigate your complaint, and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@huedash.com.
© 2017-2019 Huedash - All Rights Reserved
Privacy Policy | Huedash 1178 826 805
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